Becoming 360 Ltd - Terms of Service for Coaching Products and Services
Last updated: 23rd December 2024
Terms of Service for Coaching Products and Services
1. Introduction 1.1 These Terms of Service (“Terms”) govern your purchase and use of coaching products and services provided by Becoming 360 Ltd (“we,” “us,” “our”). 1.2 By purchasing our products or services, you agree to these Terms. If you do not agree, you must not proceed with your purchase. 1.3 These Terms comply with UK laws, including the Consumer Rights Act 2015.
2. Definitions 2.1 “Products” include digital content such as courses, guides, and templates. 2.2 “Services” include coaching sessions, programmes, workshops, and other forms of personal or group coaching. 2.3 “Client” refers to the individual or entity purchasing products or services from us.
3. Booking and Payment 3.1 All products and services must be paid for in advance unless otherwise agreed in writing. 3.2 Payment is accepted via [Payment Methods, e.g., credit card, PayPal, bank transfer]. 3.3 In the case of subscription services, payments will be taken automatically on the agreed schedule unless cancelled by the Client.
4. Refunds and Cancellations 4.1 Digital products are non-refundable unless defective. 4.2 For coaching services:
- Clients may cancel up to 48 hours before a scheduled session for a full refund or reschedule.
- Cancellations made less than 48 hours in advance are non-refundable. 4.3 In the event we need to cancel or reschedule, we will provide as much notice as possible and offer an alternative date or a refund.
5. Delivery of Digital Products 5.1 Digital products will be delivered via email or through an online platform. 5.2 Clients are responsible for ensuring they have the necessary software and internet access to use digital products.
6. Coaching Services 6.1 Coaching sessions will be conducted in person, via video call, or by telephone, as agreed upon at the time of booking. 6.2 Coaching is a collaborative process, and outcomes are dependent on the Client’s commitment and engagement. 6.3 We do not guarantee specific results and disclaim any liability for the Client’s actions or inactions following coaching sessions.
7. Intellectual Property 7.1 All materials provided as part of our products or services, including but not limited to workbooks, templates, and recordings, are the intellectual property of
Terms of Service for Coaching Products and Services
1. Introduction 1.1 These Terms of Service (“Terms”) govern your purchase and use of coaching products and services provided by [Your Business Name] (“we,” “us,” “our”). 1.2 By purchasing our products or services, you agree to these Terms. If you do not agree, you must not proceed with your purchase. 1.3 These Terms comply with UK laws, including the Consumer Rights Act 2015.
2. Definitions 2.1 “Products” include digital content such as courses, guides, and templates. 2.2 “Services” include coaching sessions, programs, workshops, and other forms of personal or group coaching. 2.3 “Client” refers to the individual or entity purchasing products or services from us.
3. Booking and Payment 3.1 All products and services must be paid for in advance unless otherwise agreed in writing. 3.2 Payment is accepted via [Payment Methods, e.g., credit card, PayPal, bank transfer]. 3.3 In the case of subscription services, payments will be taken automatically on the agreed schedule unless cancelled by the Client.
4. Refunds and Cancellations 4.1 Digital products are non-refundable unless defective. 4.2 For 1:1 coaching services:
- Clients may cancel up to 48 hours before a scheduled session for a full refund or reschedule.
- Cancellations made less than 48 hours in advance are non-refundable. 4.3 In the event we need to cancel or reschedule, we will provide as much notice as possible and offer an alternative date or a refund.
5. Delivery of Digital Products 5.1 Digital products will be delivered via email or through an online platform via the Membervault platform. 5.2 Clients are responsible for ensuring they have the necessary software and internet access to use digital products.
6. Coaching Services 6.1 Coaching sessions will be conducted in person, via video call, or by telephone, as agreed upon at the time of booking. 6.2 Coaching is a collaborative process, and outcomes are dependent on the Client’s commitment and engagement. 6.3 We do not guarantee specific results and disclaim any liability for the Client’s actions or inactions following coaching sessions.
7. Intellectual Property 7.1 All materials provided as part of our products or services, including but not limited to workbooks, templates, and recordings, are the intellectual property of Becoming 360 Ltd. 7.2 Clients may not copy, distribute, or share our materials without prior written consent.
8. Confidentiality 8.1 All personal information shared during coaching sessions will remain confidential unless disclosure is required by law. 8.2 Group sessions require mutual respect for the confidentiality of all participants.
9. Limitation of Liability 9.1 We are not liable for indirect, consequential, or incidental damages arising from the use of our products or services. 9.2 Our total liability is limited to the amount paid by the Client for the product or service.
10. Complaints 10.1 If you have a complaint about our products or services, please contact us at info@becoming360training.com. 10.2 We aim to resolve complaints quickly and efficiently.
11. Governing Law 11.1 These Terms are governed by the laws of England and Wales. 11.2 Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Amendments 12.1 We reserve the right to update these Terms at any time. Clients will be notified of significant changes via email or our website.
13. Contact Information 13.1 For questions regarding these Terms, please contact us at info@becoming360training.com
Thank you.
Lisa McMurtry & Jo Cantle
Becoming 360 Ltd