Becoming 360 Ltd - Terms of Service for Events

Last updated: 6th January 2025

Terms of Service for Events - Terms and conditions

Thank you for signing up to one of our EVENTS – please read the following important terms and conditions.

This contract sets out:
• your legal rights and responsibilities;
• our legal rights and responsibilities; and
• certain key information required by law.

The contract below sets out the legal terms that will govern our relationship with you and apply to the services. The intention of this contract is to bring clarity to our relationship, protect both parties and take care of the business side of things so that we focus on enjoying the events we provide.

In this contract
• ‘I,’ ‘me’ or ‘my’ means Becoming 360 Limited.
• ‘You’ or ‘your’ means the person booking a place with Becoming 360 Limited (‘the Event’).

1. Introduction:
1.1 If you book a place on our EVENTS you agree to be legally bound by this contract, including the details of the EVENT which are set out on the webpage for the relevant EVENT at https://attractor360.mvsite.app/products/offers/view/1165888

1.2 You also agree to be legally bound by our website terms of use and privacy policy.

2.  Information we give you:
2.1 By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that we must give you certain key information before a legally binding contract of sale between us is made (see the summary box below). 

We give you this information in a clear and understandable way either in this contract or the webpage for events.

We shall give you information on:
– the main characteristics of the event
– who we are, where we are based and how you can contact us
– the total price of the event
– the arrangements for payment
– how to exercise your right to cancel the contract in the 14-day cooling off period
– our complaint handling policy 

3. Reserving your place on an event:
3.1 Below, we set out how a legally binding contract between us is made:

3.2 You place an order on the site by clicking on the payment options and selecting your payment preference.

3.2.1 When you place your order at the end of the online checkout process by clicking on the payment button, we shall acknowledge it by an automated email.

3.2.2 When you decide to reserve your place on an event, this is when you make a contractual offer to us.

3.2.3 We may contact you to say that we cannot offer you a place, for example if we do not think the Event is right for you or there has been a mistake in the pricing or description of the Event, and whatever payment has been made at time of booking, we shall refund. 

4. The Event:
4.1 You have protection under consumer rights legislation, including that we must use reasonable care and skill when providing the event.

4.2 The Event will correspond in all material ways with its description on the relevant webpage.

4.3 We shall use third parties in connection with the Event. For example, the accommodation, meals, and some clients talk, and activities may be provided by carefully chosen third parties. You acknowledge that we ordinarily contract with these third parties on their normal terms of business which may not be entirely consistent with this agreement. If any delay or failure by a third party properly to provide subcontracted services causes a delay or failure in our performance of this agreement, it is agreed that:

4.3.1 We shall use all reasonable endeavours to apply for your benefit all rights or remedies available from the relevant third party; and

4.3.2 except to the extent the delay or failure is caused by a failure to use our best care and skill in the management or selection of a third party, we shall not be in breach of this agreement and shall have no liability to you arising out of any such delay or failure.

4.4 Our ability to provide the Events might be affected by events beyond our reasonable control. If so, there might be a delay before we can go back to business as usual. We shall make all reasonable efforts to limit the effect of any of those events, we shall keep you informed of the circumstances, and we shall try to restart the services as soon as those events have been fixed. Examples of events which might be beyond our reasonable control include internet failure or other IT problems, issues at third party venues or if key staff are ill.

5. Your responsibilities:
5.1 You will pay the price for the Event in accordance with the Event description on the relevant webpage.

5.2 You will provide us with such information and assistance (and ensure that any information is complete and accurate) as we request to make the Event relevant and useful for you.

5.3 Attendance at the Event is not therapy or counselling. You acknowledge that deciding how to manage any issues which may arise, the choices you make in relation to them and following through on any agreed action is exclusively your responsibility. For this reason, although we fully expect great things to happen at the Event, we cannot guarantee any specific outcomes or that all attendees will achieve the same results.

5.4 If you are currently receiving treatment from a doctor or other healthcare professional, by entering into this agreement you confirm that you have consulted with this person regarding the advisability of attending the Event and that this person is aware of and supports your decision to attend.

5.5 At the Event whereby physical activity is incorporated you will be offered variations for you to choose according to your level of fitness and physical capability. It is entirely your responsibility to listen to your body and make sure your practice remains within your physical capability. We are not able to accept any responsibility for any damage or loss you may suffer as a result of your pushing your body beyond its limits.

6. Fees and payment:
6.1 The price for each Event is set out on the webpage for that Event.

6.2 Payment is via Stripe (Card payment) or Paypal, or any other method as agreed between us.

6.3 The final payment is due 4 weeks before the Event, especially those on a payment plan.

6.4 If any payments are not paid on the due date, you may lose your place on the Event.

7. Cancellation, Returned Deposit & Non-Arrival Conditions:
7.1 if you book your place more than 14 weeks before the start of the Event, you have a 14 day ‘cooling off’ period as described below.

7.1.1 Attendees who need to cancel a booking should contact us as soon as possible. 

7.1.2 Full payments already paid are only returned in accordance with the following conditions.

• Cancellation made more than 120 days in advance of arrival date = 75% of payment refund.

• Cancellation made 120-91 days in advance of arrival date = 50% of payment refund.

• Cancellation made 90-61 days of arrival date = 25% of payment refund.

• Cancellation made 60 days or less of arrival date = No refund issued, full amount of booking due

7.1.3 Bookings made in instalments.

• First payment = non-refundable deposit

• Cancellation made more than 120 days in advance of arrival date = 75% of payment refund.

• Cancellation made 120-91 days in advance of arrival date = 50% of payment refund.

• Cancellation made 90-61 days of arrival date = 25% of payment refund.

• Cancellation made 60 days or less of arrival date = No refund issued, full amount of booking due

7.1.4 Virtual Tickets 

• No refunds are available for attendance at an event virtually. 

7.2 There is no refund for leaving the Event early or arriving after the scheduled start time. There is no partial reimbursement if you choose to opt out of any part of the programme.

7.3 If the client has taken advantage of the special low deposit or “early bird” reservation deposit or has under “special circumstances” elected / requested to move / reschedule their event or has simply requested to move / reschedule their event to a future date then this is an exception to the normal terms & conditions & the deposit / any further payment/s made by the client will become non-refundable.

7.4 Gifted Event:

If a client is given a place on the event as part of a promotion and the client cancels within 60 days of the event commencing, the client will be liable to pay £100 to Becoming 360 Limited to cover administration fees.

7.5 Request to move/Change an event reservation to a new date:

Should a client request to move their event date to a new / alternative date, then any deposit / full payment previously received by Becoming 360 Limited will be deemed as non-refundable. If Becoming 360 Limited accepts a request by a client to move their reservation (this is at the discretion of Becoming 360 Limited) to a new / alternative date, then an administration fee of £50.00 per person will be applied.

7.6 Non-arrival

Non-arrival attendees, who are unable to attend or fail to attend for whatever reason forfeit their payment and the full amount of the booking will be due. It is suggested that booking attendees take out appropriate travel/cancellation insurance where required.

8. Cooling off period:
8.1 If you book your place more than 14 weeks before the start of the Event, you may cancel this contract within 14 days without giving any reason.

8.2 The cancellation period will expire 14 days after the date of the contract.

8.3 If you book the Event within 14 weeks of its start date, you will not have a right to cancel.

9. Effects of cancellation in the cooling off period:
9.1 If you cancel this contract in accordance with the cooling off period in clause 

8.1, Becoming 360 Limited shall reimburse to you all payments received from you and shall make the reimbursement promptly and using the same means of payment as you used for the initial transaction, unless we have expressly agreed otherwise.

9.2 Refunds are made minus any applicable / relevant bank charges or card payment fees, plus an administration fee of £25.00 per client, Bank transfer refunds are made in UK Sterling. 

10. CANCELLATION BY BECOMING 360 Ltd:

Becoming 360 Limited will always endeavour to fulfil confirmed bookings, however, we do reserve the right to cancel a scheduled event date or an individual booking / reservation. If we cancel a booking prior to the commencement of the services the client will be offered an alternative date, or where applicable a full refund of all monies paid by the client up to that point (minus credit card charges & third-party commission where applicable) for the specified reservation. *The exception being that: if the cancellation is due to “special circumstances” which are beyond the control of Becoming 360 Limited.

11. Intellectual property:
11.1 If we provide you with any materials, whether digital or printed, any intellectual property in those materials belongs to us and unless we agree otherwise you can only use those materials for your own personal use and you may not share them with third parties.

11.2 Becoming 360 Limited reserves all copyright which may subsist in the products of, or in connection with, the provision of all activities, services, or facilities. Becoming 360 Limited reserves the right to take such actions as it deems appropriate or necessary to restrain or prevent infringement of such copyright.

12. Photograph release:
12.1 We may photograph and video group activities for use in future marketing materials and by entering this contract with us you hereby give us your consent to use your image for this purpose.

12.2 the client accepts that all rights whatsoever arising in the recordings shall be solely owned by Becoming 360 Limited.

13. How we may use your personal information:
13.1 We shall use the personal information you give to us to:

13.1.1 We provide the Event and keep you informed about it;

13.1.2 process your payment for the Event; and

13.1.3 inform you about any similar products and services that we provide, though you may stop receiving this information at any time by contacting us.

13.2 All information shared by you will be kept strictly confidential, except when releasing such information is required by law.

13.3 We shall not give your personal information to any third party unless you agree to it.

14. Resolving problems:
14.1 In the unlikely event that there is a problem with the Event, please contact us as soon as possible and give a reasonable opportunity to sort out any problems with you and reach a positive outcome.

14.2 Nothing in this contract affects your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’). You may also have other rights in law.

15. End of the contract:
15.1 Subject to 14.2 this contract will terminate at the end of the Event.

15.2 Either you or us may terminate the contract immediately if:

15.2.1 The other party commits any material breach of the terms of this contract and, in the case of a breach capable of being resolved, the breach is not resolved within 30 days of a written request to do so. The written request must expressly refer to this clause and state that this contract will be terminated if the breach is not resolved; or

15.2.2 the other party commits or threatens to commit or is threatened with any act of insolvency under the Insolvency Act 1986.

15.3 If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.

16. Limit on my responsibility to you:
16.1 Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury), we are not legally responsible for any:

16.1.1 losses that:
(a) were not foreseeable to you and us when the contract was formed; and
(b) that were not caused by any breach of these terms on our part

16.1.2 business losses, including loss of business, loss of profits, loss of management time and loss of business opportunity.

16.2 Our total liability to you is limited to the amount of fees paid by you for the Event.

17. Disputes:
17.1 We shall try to resolve any disputes with you quickly and efficiently.

17.2 If we cannot resolve a dispute using our internal complaint handling procedure and either of us want to take court proceedings, the relevant courts of England and Wales will have exclusive jurisdiction in relation to this contract.

17.3 The laws of England and Wales will apply to this contract.

18. Third party rights:
18.1 No one other than a party to this contract has any right to enforce any of its terms

19. SERVICES:

19.1 Becoming 360 Limited reserves the right to alter the content of the services at any time without notice to the client due to certain factors, including, but not limited to the weather, staff, & any physical fitness of the clients.

19.2 Any information on / about our services published by Becoming 360 Limited for its literature & web site is designed for illustrative purposes only.

19.3 If the client elects not to participate in any of the services being provided, Becoming 360 Limited has no obligation to provide an alternative activity, or service & the client will not be entitled to a refund.

19.4 If Becoming 360 Limited believes that a client’s health & safety is at risk, or a client has failed to disclose any relevant health information in accordance with our terms & conditions, Becoming 360 Limited may at its absolute discretion make decisions affecting the client & where necessary may terminate the contract immediately.

19.5 The client must refrain from any illegal act or any conduct, physical or verbal, which may offend or cause danger or damage to any person or property. If Becoming 360 Limited or any of its team, venue staff, consultants or agents become aware of any such action then Becoming 360 Limited or any of its team, venue staff consultants or agents may at their absolute discretion have the client immediately removed from any property or facility without refund or compensation. Becoming 360 Limited will have no liability whatsoever to the client under such circumstances.If you would like to speak to us about any aspect of this contract, please get in contact by e-mail: info@becoming360training.com 

12. Amendments 12.1 We reserve the right to update these Terms at any time. Clients will be notified of significant changes via email or our website.

13. Contact Information 13.1 For questions regarding these Terms, please contact us at info@becoming360training.com

Thank you very much for this opportunity to support you.

Disclaimer of Liability:
Client hereby employs LISA MCMURTRY & JO CANTLE, Becoming 360 Ltd, as Coaches for the purpose of advising and counselling Client with respect to Client’s life / business and skills, professional & personal development and growth. LISA MCMURTRY & JO CANTLE have experience in such matters and agrees to render such coaching services. Client understands and LISA MCMURTRY & JO CANTLE agree that they are not employment agents, business managers, financial analysts or psychotherapists, and that they have not promised, shall not be obligated to, and will not: (1) procure or attempt to procure any employment, business or sales for the Client; (2) perform any business management functions such as accounting services, tax or investment consulting, or advise with regard thereto; or (3) act as a therapist, providing psychological counselling, psychoanalysis or behavioural therapy.

Membership / Accreditations: Lisa McMurtry, Jo Cantle, IAPC&M International Authority for Professional Coaching & Mentorship, EFT & Mindfulness Centre, IPHM International Practitioners of Holistic Medicine

Thank you.

Lisa McMurtry & Jo Cantle
Becoming 360 Ltd